cb baji Privacy Policy

Introduction and Scope

cb baji is an online betting and gaming platform serving users in Bangladesh. This privacy policy ("Policy") applies to all services provided through cb baji's website, mobile application and other digital channels.

By using our platform, you are considered to have agreed to the terms set out in this Policy. If you disagree with any part of this Policy, please stop using our services and contact our support team.

This Policy should be read alongside our Terms and Conditions, as both documents together form an integral part of the agreement between you and cb baji. Where there is any difference between the two documents on a matter of data protection, this privacy policy will take precedence.

What Data We Collect

cb baji collects data in two ways — directly from you, and automatically while you use the platform.

2.1 Data You Provide Directly

The following information is collected from you during account registration and verification:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID or passport number (for identity verification)
• Financial transaction details: bKash, Nagad, Rocket or bank account information
• Messages and complaints submitted to the support team

2.2 Automatically Collected Data

When you access the cb baji platform, certain data is collected automatically:

• IP address and device identifier
• Browser type, operating system and device model
• Session duration and navigation data on the platform
• Data collected through cookies and similar tracking technologies
• Login time and location data (for fraud prevention purposes only)

2.3 Gaming Activity Data

Records of your betting and gaming activity — such as bet amounts, game history, deposit and withdrawal transactions — are stored for the purpose of operating the service and ensuring responsible gaming.

Purpose of Data Use

cb baji uses your data for specific and lawful purposes. We never use your data unnecessarily or against your interests.

3.1 Service Operation and Improvement

• Creating, managing and verifying your account
• Processing deposits, withdrawals and financial transactions
• Identifying and resolving technical issues on the platform
• Personalising the gaming experience and improving service quality

3.2 Security and Compliance

• Detecting and preventing fraud, money laundering and other unlawful activity
• Ensuring account security and preventing unauthorised access
• Meeting applicable legal obligations

3.3 Communication and Support

• Sending transaction confirmation messages
• Providing customer support via live chat and email
• Notifying you of important changes to the platform
• Promotional communications based on your consent

3.4 Responsible Gaming

We analyse your gaming activity data to identify potentially problematic behaviour early. cb baji believes in responsible gaming and offers self-limitation or break options where needed.

Data Storage and Security

cb baji uses industry-standard technical and administrative measures to keep your data secure.

4.1 Technical Security Measures

• All data is transmitted using SSL (Secure Socket Layer) encryption
• Passwords and sensitive data are stored using strong hashing algorithms
• 24/7 monitoring through firewalls and intrusion detection systems
• Regular security audits and vulnerability assessments

4.2 Data Retention Period

Your data is retained for as long as your account is active and, after account closure, for a defined period as required by law. Financial transaction records may need to be kept for an extended period to meet legal obligations. Once the required retention period has passed, data is securely deleted.

4.3 Response to a Data Breach

In the event of a data breach, cb baji will notify affected users as quickly as possible and take the necessary steps to limit the damage. Direct contact will be made via live chat or email.

Sharing Data with Third Parties

cb baji does not sell your personal data. However, limited data may be shared with trusted partners in certain situations to operate the service.

5.1 Payment Processors

Necessary information is shared with bKash, Nagad, Rocket and approved banking partners to complete your deposits and withdrawals. This information is used solely for the purpose of completing the specific transaction.

5.2 Technology and Service Providers

Third-party technology is used for game software, cloud infrastructure and analytics services. These providers are contractually bound to uphold our privacy standards.

5.3 Legal Obligations

Where cb baji is required to disclose data due to a court order, a lawful request from an investigating authority or a legal obligation, it will do so. Where possible, we will try to notify you in advance.

5.4 Business Transfers

In the event of a merger, acquisition or transfer of business assets, your data may be transferred to the new entity. You will be notified in such circumstances, and the new entity will also be bound by the terms of this Policy.

Cookies and Tracking Technologies

cb baji's website and app use various types of cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled
• Functional Cookies: To remember your preferences and settings
• Analytics Cookies: To understand and improve how the platform is used
• Marketing Cookies: To display relevant ads based on your consent

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. Doing so may limit some features of the platform. A cookie consent notice will be shown on your first visit to cb baji, where you can select your preferences.

User Rights

cb baji respects your rights over your personal data. Your key rights are described below:

7.1 Right to Access

You have the right to request access to the data held in your account. You can view most of your data directly from your profile page. For more detailed information, please contact the support team.

7.2 Right to Rectification

You can request correction of inaccurate or outdated information in your profile. Changing your name or date of birth after account verification may require identity confirmation.

7.3 Right to Erasure

In certain circumstances you can request that your data be deleted. However, some data must be retained for a defined period due to legal or regulatory obligations.

7.4 Right to Restrict Processing

You can object to the processing of your data and request that it be restricted for specific purposes. You can opt out of marketing communications at any time.

7.5 How to Exercise Your Rights

To exercise any of the above rights, contact cb baji's support team via live chat or email. We will process your request within a reasonable time. Visit our FAQ section for more details.

Protection of Minors

cb baji's services are for persons aged 21 and over only. We do not knowingly collect or store the data of any minor.

Age is verified at registration and proof of age may be requested during the identity verification process. If we suspect that a user has registered incorrectly, the account will be suspended immediately and any data collected will be deleted.

If you become aware of a minor using cb baji, please inform our support team. More information on this topic is available on our Responsible Gaming page.

Policy Changes and Updates

cb baji reserves the right to amend this privacy policy from time to time. The policy may be updated due to changes in the service, legal requirements or technological developments.

For significant changes, you will be notified by email or via a platform notification. The "Last Updated" date at the top of the policy will always reflect the most recent version.

If you continue using the platform after a new policy is published, you will be considered to have agreed to the updated policy. If you do not agree to the updated policy, please contact our support team to close your account.

Contact Us

If you have any questions, requests, or concerns about this privacy policy, please contact the cb baji support team. We provide support in both Bengali and English.

To learn more about cb baji, visit our About Us page, where you will find details about the platform's values and services.